At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
The Senior Resource Manager, Creative & Content is responsible for leading the planning, execution, production oversight, and resource management of projects developed by the Creative & Content team across multiple channels and mediums. This role serves as a strategic partner to creative leadership, supply chain, finance, and external vendors to ensure projects are delivered on time, within budget, and aligned with organizational objectives.
The Senior Resource Manager drives operational excellence by optimizing workflows, managing vendor relationships, overseeing project budgets, and identifying opportunities to improve efficiency, quality, and scalability across creative production processes.
Essential Job Functions
- Lead planning, resource allocation, project execution, and production oversight for Creative & Content initiatives across print, digital, video, environmental, and emerging media channels.
- Partner with Creative & Content leadership, Supply Chain, Finance, and internal business stakeholders to ensure efficient vendor selection, procurement, logistics, inventory management, and purchasing practices.
- Collaborate with internal and external stakeholders to achieve strategic goals and business objectives, proactively identifying risks, recommending solutions, and adjusting plans as needed.
- Develop, manage, track, and report project budgets, timelines, and resource utilization to ensure effective stewardship of organizational funds.
- Establish and communicate production specifications, expectations, timelines, and deliverables for internal teams and external partners.
- Ensure compliance with organizational policies and procedures related to contracts, statements of work, purchase orders, invoice processing, vendor onboarding, and project documentation.
- Manage vendor relationships throughout the project lifecycle, overseeing production quality, performance management, issue resolution, and continuous improvement efforts.
- Provide consultation and guidance to internal teams regarding procurement processes, production requirements, vendor capabilities, and resource planning.
- Serve as the Creative & Content representative in RFP planning, vendor evaluations, contract negotiations, and selection processes, collaborating with stakeholders to identify opportunities for cost savings, operational efficiencies, and strategic partnerships.
- Analyze resource demand, project capacity, budget trends, and production metrics to inform decision-making and support department planning.
- Identify, recommend, and implement process improvements that enhance workflow efficiency, project visibility, stakeholder communication, and overall team effectiveness.
Knowledge, Skills & Competencies
Creative Production & Resource Management
- Expertise in planning, staffing, managing, and overseeing creative production projects across multiple channels, with strong knowledge of print production and creative workflows.
- Experience utilizing project management, work management, and resource planning tools to manage priorities and workload distribution.
Vendor & Supply Chain Management
- Proven experience managing vendors and agency partners, including contract administration, procurement processes, purchase orders, invoicing, quality assurance, and performance evaluation.
- Knowledge of sourcing and RFP processes, including vendor selection and negotiation.
Project & Financial Management
- Strong project management skills with the ability to balance multiple initiatives simultaneously.
- Experience developing, managing, and reporting on project and production budgets.
- Ability to analyze data, identify trends, and provide actionable recommendations.
Collaboration & Communication
- Strong interpersonal, written, and verbal communication skills.
- Ability to influence without direct authority and build partnerships across all organizational levels.
- Skilled at presenting complex information in a clear, concise, and actionable manner.
Process Improvement
- Demonstrated ability to evaluate workflows, identify inefficiencies, and implement sustainable process improvements.
- Strong attention to detail and commitment to operational excellence.
JOB REQUIREMENTS
- Speak and write in a clear and understandable manner for internal and external audiences.
- Understand and interpret complex verbal and written instructions, translating them into actionable plans and deliverables.
- Demonstrate strong communication, collaboration, and influencing skills to effectively partner with stakeholders across multiple functions and levels of the organization.
- Knowledge of project management, purchasing/procurement, budget tracking, and data processing applications.
- Strong organizational skills with the ability to manage multiple projects, competing priorities, and shifting deadlines in a fast-paced environment.
- Demonstrated ability to analyze information, identify opportunities for process improvements, and implement effective solutions.
- Experience managing vendor relationships, production schedules, project budgets, and operational workflows.
- Ability to maintain a high degree of accuracy and attention to detail while managing a high volume of work.
- 3 - 5 years of relevant experience. Bachelor's degree preferred.
Location & Work Arrangement: This is a hybrid position based at ALSAC's National Executive Office (NEO) in Memphis, Tennessee. Team members are expected to work a combination of on-site and remote days in accordance with organizational hybrid work guidelines.
Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.