Are you an experienced technical writer with a passion for delivering high-quality product documentation and content experiences for customers? Do you enjoy working with other writers and content designers to create the next generation of content experiences and in-app guidance to help product users? Do you love translating complex technical concepts into clear and accessible documentation for developers, and technical audiences? If so, our Senior Technical Writer role is the perfect fit for you.
At Ridgeline, we are committed to providing best-in-class product documentation and technical content experiences for our customers to help them make their way from being new users to product mastery and beyond. As a technical writer, you will play a critical role in ensuring that our content is accurate, engaging, and effective. You will work closely with other writers, as well as product and engineering teams, to understand the latest updates and features. And you will use your writing and editing skills to create clear and concise content that helps our customers get the most out of our products.
You will report to the Director of Technical Documentation and Content Experience and work closely with the rest of the product documentation team.
You must be work authorized in the United States without the need for employer sponsorship.
This role is based in our San Ramon, CA office and follows a hybrid work model, with team members expected to work onsite at least three days per week to foster collaboration, innovation, and connection across teams.
The impact you will have
What we look for
Bonus
About Ridgeline
Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.”
Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace.
Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.
Compensation and Benefits
The typical starting salary range for this role is: $128,000 - $159,500.
Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above.
As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product.
In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.
#LI-Hybrid
$128,000 — $159,500
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