Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles.
We are seeking a strategic and results-oriented Product Marketing Lead to bring commercialization efforts for a portfolio of pricing, profitability, and transaction-enablement products. This role sits at the intersection of Product, Pricing, Analytics, Sales, and Customer Success, translating complex business capabilities into compelling value propositions that drive customer adoption, engagement, and revenue growth.
The ideal candidate brings strong product marketing fundamentals, a commercial mindset, and the ability to simplify complex concepts for customers. They are equally comfortable developing go-to-market strategies, influencing product direction, conducting market research, and measuring business impact.
This role owns the marketing strategy and adoption of products and initiatives that help customers improve profitability, make better business decisions, and increase utilization of our solutions.
Outcomes and Activities:
Own Commercial Growth Outcomes
- This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.
- Partner with Product, Pricing, Sales, and Analytics teams to identify opportunities to drive customer adoption, engagement, and revenue growth.
- Analyze customer behavior, usage patterns, and business performance to identify barriers to adoption and opportunities for increased value delivery.
- Establish success metrics, monitor performance, and recommend actions that improve business outcomes.
Product Positioning & Messaging
- Develop differentiated value propositions, positioning, and messaging for pricing, profitability, and transaction-enablement products.
- Translate complex financial, operational, or technical concepts into clear customer benefits.
- Create customer-facing narratives that resonate with target audiences and support business growth objectives.
- Ensure consistent messaging across marketing, sales, training, and customer communications.
Go-to-Market Strategy & Execution
- Lead end-to-end go-to-market planning for new products, enhancements, pilots, and strategic initiatives.
- Develop launch plans, adoption strategies, enablement materials, and customer communication programs.
- Partner cross-functionally to ensure successful execution and ongoing product adoption.
- Support sales and customer-facing teams with training, messaging, and value-selling tools.
Customer & Market Insights
- Conduct customer research to understand needs, pain points, decision drivers, and competitive alternatives.
- Perform market and competitor analysis to identify opportunities for differentiation and growth.
- Synthesize quantitative and qualitative insights into actionable recommendations for Product and business leadership.
Measurement & Optimization
- Define and track key performance indicators related to product adoption, customer engagement, revenue growth, and launch effectiveness.
- Use data-driven experimentation and testing to optimize messaging, positioning, and commercialization strategies.
- Develop reporting and insights that inform ongoing business decisions.
- Other duties as assigned
Knowledge and Skills:
- Strong product marketing expertise, including positioning, messaging, customer segmentation, and go-to-market planning.
- Exceptional written and verbal communication skills.
- Ability to simplify complex concepts into clear, customer-centric stories.
- Strong business and financial acumen.
- Data-driven decision maker with strong analytical and problem-solving skills.
- Ability to influence and lead through cross-functional partnerships.
- Entrepreneurial mindset with a bias toward action and continuous improvement.
- Strong project management and organizational skills.
- High emotional intelligence and ability to navigate diverse stakeholder perspectives.
Requirements:
- Bachelor's degree in Marketing, Business, Finance, Economics, or a related field, or equivalent practical experience.
- 8+ years of experience in Product Marketing, Product Management, Pricing Strategy, Commercial Strategy, Revenue Operations, or a related discipline.
- Proven experience developing and executing successful go-to-market strategies for complex products or services.
- Experience partnering with cross-functional stakeholders including Product, Sales, Analytics, and Operations teams.
- Strong analytical skills with the ability to interpret data and translate findings into business recommendations.
Preferred:
- Experience marketing financial services, fintech, SaaS, B2B technology, automotive, lending, insurance, or other complex products.
- Experience commercializing pricing, revenue, profitability, or transaction-based solutions.
- Experience conducting customer research and competitive intelligence to inform product and go-to-market strategy.
Targeted Compensation: $150,000 - $172,000 base salary + an annual bonus plan.
This position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.
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Benefits
- Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
- Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.