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Help Desk Specialist I (Copyright)
cwscWashington, DC
Job Description
The Help Desk Specialist I provides front-line, customer service and technical support to end users. This position receives, documents, categorizes, and fully resolves incidents or service requests possible on first contact, escalating when necessary. This role requires strong communication, customer service skills, and the ability to follow established procedures for documenting issues, managing tickets, and coordinating with higher-tier personnel.
What do we offer?
Not specified
Job Details
Job TypeOn-site
Posted30 May 2026
First seen2 hours ago
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