Freelance Account/Content Manager

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About the Role

We are looking for a freelance, hybrid Freelance Content Creator, Community Manager, and Project Manager to join our team and lead a project for Always On social media accounts (Instagram, TikTok, X, and Threads). This person will be responsible for the end-to-end project management, from leading timelines and client relations to creating content calendars, writing copy, and coordinating with the internal creative teams.

The role will report to and be under the supervision of the Content Lead, who will guide strategic implementation and format updates. The profile will have ad-hoc support from a content assistant whenever the workload or client requests require it. Constant communication with Madrid's project management team.

Schedule:

A dedication of 4 working hours per day is required. We propose that this schedule be carried out continuously from 10:00 AM to 2:00 PM, Monday to Friday, to ensure perfect alignment with both the client and the internal Team.

Responsibilities:

Project Management and Client Relations

Project Leadership: Act as the main Point of Contact (POC) for the client, ensuring a smooth communication flow and strict compliance with all delivery deadlines.
Status Calls: Prepare and lead the weekly status call with the client (Fridays at 12:00 PM) to present internal proposals and calendars for final approval.
Request Management: Handle emails and activate client requests with the content team (such as sourcing global toolkits or pushing editorial playlists).
Campaigns/extra requirements: Lead and coordinate the execution of any specific campaigns/activations located in the local market. This will be assigned considering the workload in the specific moment.

Content Creation and Planning (Content Creator)

Weekly and Monthly Calendars: Develop content calendars delivered weekly to the client, while maintaining an internal monthly forecast and structure to ensure a balanced distribution of content throughout the month.
Copywriting: Write the copy for all posts (Brand Love, artist-focused copy, New Music Fridays, etc.) tailored to the required platforms: Instagram, TikTok, X, and Threads (content on Threads will strictly replicate X). Languages: Polish and English.
Reactivity: Quickly integrate copy revisions, last-minute changes, and new priorities that frequently arise from the client side.
RTM: Proposal of at least 2 reactive contents per month related to trends or conversations in Poland.

Community Management and Quality Assurance (QA)

Social Monitoring: Conduct daily reviews of social channels to detect unexpected conversations or brand mentions, as well as support with reactive publishing when necessary.
QA (Pre & Post Publishing): Verify that scheduled content exactly matches client-approved material (typos, artist names, and @ handles), publish successfully, confirm with the team that everything is live, and monitor comments/DMs for any immediate issues.
CM: Propose and execute social media comments to engage with artists and fans following the brand guidelines.

Internal Team Coordination (Design and Video)

Asset Briefing: Responsible for formally briefing (via email) the internal design and video editing teams to prepare all necessary creative assets.

Quality Control (QC): Lead the quality control of deliverables from the creative team, ensuring assets meet the requirements before presenting them in Friday's calendar.

About You

The essentials:

Native Polish and fluent professional English is a must.

Technical & Content Skills

Content Management: Prepare social media content calendars and take full ownership of the brand's tone of voice.
Platform Expertise: Deep understanding of social media "always-on" retainers and campaign management.
Culture Specialist: Must be highly plugged into Polish culture and on top of local news/trends.
Production Workflow: Ability to coordinate with creative teams and designers to deliver assets.

Project Management (PM) Skills

Client Management: Act as the primary Polish-speaking point of contact for the client; must be proactive and responsive.
Workflow Oversight: Manage daily priorities, task delivery, and the internal workflow between the agency and the client.
Execution: Handling "hands-on" delivery of social content and posting.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

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