Expeditor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

About the role

The Restaurant expeditor plays a crucial role in ensuring the smooth flow of operations between the kitchen and dining area. Work with kitchen staff and servers to ensure clear communication and efficient workflow. Inspect dishes before they are served to ensure they meet quality and presentation standards.

What you will do

• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.

• Assist in the set up and break down of kitchen pass.

• Polishing and stocking of linen, plates, silver ware and glassware for service.

• Preparation of garnishes for service.

• Maintain cleanliness and orderliness throughout the Restaurant for the shift.

• Assistance with guest service includes retrieving food from the kitchen and safely transporting it to guests, as well as removal of items from the guest’s table.  

• Work harmoniously and professionally with co-workers and supervisors. 

• Coordinate the BOH and servers to maintain efficient service.

• Maintain a clear and open line of communication between the FOH and BOH, assist with any order issues.

• Checks dishes for accuracy, presentation, and consistency.

• Inform culinary team of pace and flow of service, dictate the flow if necessary.

What you bring

• Minimum one year’s food service or related work.          

• Previous experience in a luxury and/or Michelin starred environment, highly desirable.

• Strong problem-solving skills, ability to handle difficult situations and guests. 

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

What we offer:

• Hourly: $21.56

• Cigna medical and dental benefit options

• Complimentary accommodation at other Four Seasons Hotels and Resorts

• Complimentary Employee Meals

• 401k Retirement Plans

Schedule & Hours

• Full Time availability

• Flexible for early morning, mid-day, and evening shifts in order to support 24/7 operational business needs

To apply, please click on the “APPLY” button and create an account. There will be a short questionnaire for you to complete and a section for you to attach your Resume/CV and Cover Letter. Please attach your Resume/CV in PDF or Word format. Applications/Resumes will only be accepted on this website. Please do not email your information. Thank you for your understanding.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at [email protected].

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf