Description
Position at Resolver
Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.
To achieve our ambitious goals, we’re looking for a Content Strategist to join our collaborative & fun Marketing team. The Content Strategist is an experienced, creative copywriter at the heart of Resolver’s brand and creative team.
Did we mention you’ll also be part of an amazing team? We have a collaborative full-scope marketing team who are committed to helping organizations protect what matters.
Resolver is a high-growth SaaS company who's intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.
We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work eight years in a row!
Creative Content & Storytelling (40%)
Measures of Success: Content that earns attention and engagement, greater brand distinctiveness, and pieces that drive shares and pipeline influence.
Write flagship, long-form content such as ebooks, thought leadership, and blogs that is expertly researched, authoritative, and genuinely engaging to read.
Work with subject matter experts across product, analysts, and Kroll to source insight and ensure technical accuracy.
Turn complex GRC and S&I topics into clear, compelling narratives that resonate with the people who own risk, compliance, and security decisions.
Bring a creative-led approach to every brief, developing fresh angles, strong hooks, and ideas that stand out in a crowded category.
Elevate the quality and originality of Resolver’s content, moving beyond functional writing to work that builds brand affinity.
Funnel-Aware Campaign & Chanel Copy (30%)
Measures of Success: Higher engagement and click-through across channels, consistent messaging, and copy that measurably supports campaign and funnel goals.
Write across the full marketing mix: landing pages, social media posts, email, event copy, one-pager headlines, and campaign assets.
Adapt tone, length, and message to each channel and funnel stage, from top-of-funnel awareness through to conversion.
Craft headlines, hooks, and calls to action that capture attention and move audiences to act.
Partner with Go-to-market teams so every piece of copy supports a clear goal and measurable outcome.
Brand Voice & Creative Direction (15%)
Measures of Success: A consistent, distinctive brand voice, well-integrated copy-and-design work, and a rising quality bar across content.
Help evolve and steward Resolver’s brand voice as the company moves to a more creative-led approach.
Ensure every piece sounds unmistakably Resolver across all audiences and formats.
Collaborate closely with designers to pair strong writing with strong visual ideas.
Act as an editorial voice and quality bar for content produced across marketing.
Content Planning, Insight & Optimization (15%)
Measures of Success: Audience-relevant content, evidence-based iteration, strong cross-functional collaboration, and continuous improvement.
Partner with the go-to-market team to own the content plan, turning business and campaign priorities into a clear, prioritised pipeline of content.
Build a deep understanding of GRC and S&I audiences, including their priorities, questions, and what earns their attention.
Use audience insight and performance data to sharpen messaging and shape new content.
Work closely with Product Marketing to keep messaging accurate and aligned to positioning.
Test and refine headlines, formats, and hooks, and contribute to reporting on content performance.
Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field
5 to 7 years of experience as a copywriter or content writer in B2B, agency, or brand environments (we will consider less for candidates with strong B2B or regulated-industry experience)
A strong portfolio demonstrating creative, engaging writing across long-form and short-form formats
Demonstrated ability to write for a goal and for different stages of the marketing funnel
Domain knowledge in GRC, risk, compliance, or security, and/or strong SME-interviewing skills to build it quickly
Experience translating complex or technical subject matter into engaging, accessible content
Excellent editing skills and a high bar for quality, voice, and consistency
Experience collaborating with designers and creative teams
Experience in B2B SaaS or a regulated or technical industry (e.g. risk, compliance, or security) is a strong asset
Comfortable using audience insight and performance data to inform and refine content
Experience with AI-assisted content tools is an asset (with strong editorial judgment)
Health and Wellness Benefits: 100% paid by us for health and dental from day one. And our vision care is every 12 months! We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, soccer membership fees or a bike.
Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness, and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
Vacation: it's open, which means we don't have to worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
Parental leave: best-in-class-top-up for new parents -- 100% for 15 weeks for new parents and 5 additional weeks of pregnancy leave for birth mothers.
Flexibility & trust: we hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role and in ways that best promote collaboration with your team.
Back in the Office: you will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!
The salary range for this role $80,000-100,000.
Interested?
If you want to work in a highly collaborative environment and are committed to making a difference, click here to get the process rolling.
We truly appreciate all interest and will happily reply to qualified candidates.
Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [email protected]
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