Job Summary:

Supports general business operations by providing various administrative support activities as a generalist or in a combination of disciplines in the Administrative Services Function. Performs routine assignments in the entry level to a professional job progression. Requires a college or university degree or the equivalent work experience that provides exposure to fundamental theories, principles and concepts. Receives instruction, guidance and direction from others.

Key Responsibilities:

• Manages and oversees the organization's data assets to provide business users with high-quality data that is easily accessible

• Manages and maintains content for the following entities: Attorney and Law Firm, Judge and Judicial Branch, Geography, Expert Witness and Corporate Affiliations

• Maintains new and existing entity data which includes troubleshooting company problems, responding to customer feedback, performing telephonic query as necessary, online research.

• Creates new, modifies existing and merges/de-dupes records and additional data entry tasks.

• Runs special projects, as needed, in support of electronic and print product customers or vendor activity.

• Complete work related to legacy technologies and systems (e.g., Company Indexing, SuperTool, NES, etc.).

• Ensures the quality of data through responding to quality assurance reports and providing support to the resolution process.

• Resolves data inconsistencies, proofreads, and corrects products for editorial style, grammar, and content.

• Runs special projects, as needed, in support of electronic and print product customers or vendor activity.

• Places calls to public relations and corporate contacts to gather relevant data that cannot be found through other research methods.

Qualifications:

• Bachelor’s degree in any field

• 1–2 years of BPO, shared services, or related experience preferred

• Proficiency with standard computer applications (Word, Excel, Outlook, Internet applications)

• Strong attention to detail and ability to work under deadlines

• Flexible and adaptable to changing business requirements, hybrid/onsite setups, and rotating work schedules

• Excellent English communication skills (both oral and written)

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.