Job Description

Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.

Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management. You will create practical technical content that guides Okta's community of developers to adopt and deploy our solutions successfully.

If you have a passion for learning new technologies and want to help us drive the adoption and ubiquity of our products and platform, this is the place for you!

 

Location: Bengaluru, Karnataka, India

Work Mode: Hybrid (2-3 days Onsite per week)

Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment."

 

What you’ll be doing

• Design, develop, edit, and deliver accurate and effective developer documentation for Okta products.
• Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.
• Follow our documentation guidelines to produce high quality documentation.
• Prioritize projects when working with multiple engineering teams.
• Collaborate with developers to review API documentation.
• Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

What you’ll bring to the role

• Minimum 4 years relevant experience writing documentation for Cloud or Enterprise products.
• Bachelor’s degree or certificate in Technical Writing is preferred.
• Self-starter who thrives in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience writing SDK, CLI, or developer tools documentation.
• Experience writing developer documentation and release notes.
• Experience with Markdown, Visual Studio Code, Acrolinx, and source control tools such as Git and GitHub.
• Familiarity working with Jira and Confluence.
• Collaboration skills with other writers.

 

And extra credit if you have experience in any of the following!

• Strong ability to understand the application of security products in the real world and produce use case-based content.
• Knowledge of Okta or similar identity and access management solutions.
• Experience with DITA, OpenAPI, and Redocly.
• Experience working in an Agile environment.

 

What you can look forward to as a Full-Time Okta employee!

 

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

 

 

#LI-Hybrid

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