Job Responsibilities

Job Description

Resorts World is seeking a detail-oriented, creative Copywriter to join our fast-paced marketing team. This role is perfect for someone who thrives in a collaborative environment, juggling multiple projects at once and working closely with creative, print, and digital production teams. You’ll have a hand in everything from concept to deployment, ensuring our messaging is on-point and our brand always shines.

License Level: This is a non-gaming position and requires a non-gaming license. This position has no gaming related responsibilities, no access to secure gaming areas, no access to gaming equipment, and no access to sensitive player information.  Nothing in this job description shall be interpreted to allow this position to make discretionary decisions or long-range policy determinations that impact gaming facility operations.

Essential Duties / Core Competencies

• Write compelling, brand-aligned copy for hotel, loyalty, and special event direct mail and email campaigns, as well as on-property signage and digital assets. Write copy for other departments as requested.
• Collaborate with creative teams to develop, refine, and review creative direction for F&B and entertainment marketing initiatives.
• Manage copy from end-to-end project workflow from creative requests to artwork, maintaining a sharp eye for brand tone consistency, accuracy, and meeting deadlines.
• Review and validate print proofs to ensure offer copy and details are accurate before deployment.
• Work with Project Specialists to communicate project status, timelines, and delivery milestones to internal clients and stakeholders.

Work/Educational Experience

• Must be 18 years or older and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• Experience in hospitality, entertainment, or a related industry.
• Familiarity with direct mail, email marketing, and on-property signage.

Essential Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• A strong writer with a knack for persuasive, engaging copy.
• Experienced in managing creative and production workflows for both print and digital campaigns.
• Comfortable working with data and reviewing technical details for marketing offers.
• Highly organized, able to juggle multiple projects and keep stakeholders informed.
• Collaborative, communicative, and ready to jump in wherever needed to get the job done.

• Excellent attention to detail and ability to meet tight deadlines.

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift. 

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.  Ability to respond to common inquiries from other Team Members or guests. Fluency in English required.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.

Work Environment

The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Pay Transparency: $43,680 - $81,088

Working at Resorts World:

Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.