Hey! We’re Craver, a Canadian tech startup with a mission to give local coffee shops & QSRs access to the same cutting-edge digital ordering & customer loyalty technology as the big players.

Digital ordering tech, like mobile apps & loyalty programs, has fuelled the success of big brands like Starbucks, McDonald's and ShakeShack. We're hiring a Content Marketing Manager to help us bring that same technology to local, independent coffee shops & QSRs across the US, Canada & Australia.

Oh — and we’re a great place to work, officially! We’ve been recognized as both a 2022-23 Workplace Culture Leader and a 2022 Great Place to Work winner. Not bad for a company that’s only a few years old.

Your Personal Qualities

• You’re genuinely curious about the world of coffee shops and QSRs — maybe you’ve worked behind the counter or are just a coffee-lover. 
• You take ownership — from blogs & emails to video & social media, you’ll own all of our content channels and drive them forward. Your skills lie less in being able to produce all of these assets to an amazing standard yourself, and more in being able to bring in the right resources at the right time to deliver the right results.
• You're a proactive problem solver who takes ideas and runs with them. You figure out the best way forward, engage the right people, and drive projects independently. You bring solutions, not just questions, and know when to loop me in for support.
• You’re confident, articulate & a strong communicator. You present your ideas clearly and can defend them when you need to. You’re also not afraid to ask for money, time or help if it will lead to better work.
• You’re a natural storyteller — you’ve been creating content for several years, and have impeccably high standards and strong opinions as a result. 
• You’re creative, but you care about the numbers too. You know that marketing is only meaningful if it changes people’s behaviour, so you measure things meticulously – from click-through-rates to conversions.
• You’re fiercely ambitious. You’re comfortable taking on projects that are new and scary and see them as a chance to learn. You’d rather try and get it wrong than take the safer route.
• You’re outcomes-obsessed. To be successful in this role, it’s essential that you’re delivering real results for the business. You keep the bigger picture in mind, always remembering that the content you produce needs to bring someone closer to becoming a Craver customer or, better still, a Craver advocate.
• You crave autonomy, flexibility & freedom in your work. You’re great at juggling projects, managing deadlines, and staying organized — even when things get busy.
• You’re confident working with technology and are always looking for opportunities to achieve better outcomes with less time or effort.