About the role

We are looking for an experienced and dynamic Senior Manager, Global Payroll to lead and manage our global payroll operations. You will have expertise in payroll strategy, compliance, and best practices, coupled with experience in payroll system implementations across multiple regions. This leadership role demands a hands-on leader that excels in a fast-paced, collaborative environment, a strategic thinker who can guide process improvements, ensure compliance with local tax laws, and streamline payroll operations globally.

The Senior Manager, Global Payroll will collaborate with the The People Team, Finance, and People Technology teams, ensuring that payroll systems are optimized and aligned with organizational goals. You will help implement new payroll systems and technology solutions, enhance operational efficiency, and maintain a high level of employee satisfaction with accurate and timely payroll processing.

Responsibilities:

Payroll Strategy & Management

• Lead the end-to-end global payroll process for Crunchyroll ensuring the accurate and timely processing of payroll for all employees across multiple countries.
• Develop payroll strategies, policies, and best practices to ensure consistency, efficiency, and compliance globally.

Global Payroll Systems Implementation

• Lead the implementation of global payroll systems, collaborating with our teams and third-party vendors to integrate payroll solutions.
• Oversee system selection, vendor management, and the implementation timeline to ensure successful global payroll system rollouts.
• Work with People Technology, The People Team, and Finance departments to ensure system configurations align with organizational requirements.

Compliance & Risk Management

• Ensure full compliance with local, state, federal, and international tax regulations and labor laws.
• Stay up-to-date with global tax and regulatory changes, making necessary adjustments to payroll processes and systems.
• Find and address payroll-related risks and implement controls to reduce errors, penalties, and audit issues.

Team Leadership & Development

• Build and lead a global payroll team
• Foster a collaborative, solution-oriented environment

Vendor Management

• Manage relationships with third-party payroll vendors and external partners to ensure they meet contractual obligations and deliver high-quality service.
• Review vendor performance and evaluate new solutions or alternatives for improving global payroll efficiency.

Process Improvement & Automation

• Improve initiatives by applying technology and automation to improve payroll processes and reduce manual intervention.
• Identify opportunities to refine payroll operations, including pay cycles, reporting, and system functionality.

In the role of Senior Manager, Global Payroll, you will report to the Sr. Director Total Rewards.

We are considering applicants for the location of San Francisco or Los Angeles.

About You

We get excited about candidates, like you, because you have...

• 8+ Years of overall payroll experience, 5+ years of global payroll experience with in-house payroll processing in a high volume
• Experience managing payroll across North America, EMEA, APAC, and LATAM.
• Experience in a senior payroll leadership role
• Experience working with payroll vendors and platform technologies; includes Workday Payroll experience or deep module knowledge
• Experience directing, managing, and nurturing global teams
• The capacity to think analytically, focuses on the larger picture
• The ability to adapt to shifting priorities while maintaining focus on the broader business.
• Manage a high degree of change
• Growth mindset: learning on a continuous basis as key to learning through opportunity and adversity

About the Team

The People Team's mission is to enable talent across our company to make an impact while innovating for the future. We are global in nature and focuses on client service while being genuine, authentic, and empathetic to employees and their needs across the organization.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

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